Costco Customer Satisfaction Survey: Costco organizes online surveys to collect customer feedback on their membership policies. It aims to solve customer problems and promote growth at the company.
Buyers can submit their complaints, suggestions and opinions through this survey.
Such guest satisfaction surveys used to understand the satisfaction levels of customers. The questions are generally about the organization’s products, services, or experiences.
Costco Wholesale Corporation is an American multinational corporation. The company founded in 1983 by James Sinegal and Jeffrey Brotman. Its headquarters are located in Issaquah, Washington. Costco has 785 warehouses all over the world. It is the world’s second-largest retailer.
The retail outlets of Costco are called warehouses. It is a wholesale retailer that operates a chain of warehouse clubs. These clubs work on a membership-only basis. Currently, Costco has around 98 million members. The members pay an annual fee, in return for heavily discounted prices.
Costco sells a wide variety of products, both branded and private labeled products. It includes packaged foods, beverages, appliances, electronics, and health products. The warehouses also contain bakeries, deli, and produce departments. Costco has warehouses in the following countries:
- United States
- United Kingdom
- South Korea
Costco Members Survey Requirements and Eligibility
The members have to fill certain criteria of eligibility to be able to fill the survey. We have compiled a list below, of the said requirements:
- The participant should be a legal resident of the USA, UK, or Canada.
- The participant should be 18 years of age or older.
- One survey invitation on the receipt makes only one person eligible.
- The employees at Costco or their immediate family, friends, or relatives will not be allowed to participate in the survey.
Participation Rules For Costco Feedback Survey
Participation in surveys requires certain rules to be followed for filling the survey form. The eligible customers should follow these rules. The most important rule of participation is a purchase receipt. All members and non-member participants will need a receipt. The rules are as follows:
- The participant should have a basic understanding of the English language.
- They should have a device to fill the Costco Customer Satisfaction survey on such as a tablet, PC, or mobile.
- A stable internet connection.
- The Costco survey prize given at the end cannot be substituted for a cash equivalent.
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Steps To Participate In Costco Guest Survey
The participants can access the guest satisfaction survey on the Costco website at www.CostcoSurvey.com. The participant can follow the following steps to fill the survey:
- Select the preferred language to fill the questionnaire.
- Enter the details provided on the receipt on the homepage and click enter.
- The participant will then be directed to the survey questions.
- The participant should give honest satisfaction ratings on the various questions.
- The customer should also share his overall experience at the Costco warehouses.
- After answering all the questions, the participants are required to fill in their personal details to enter the sweepstake.
- Submit the Costco Guest Feedback survey by clicking on Submit.
- The participant entered into the prize draw.
Costco Online Survey Rewards
Costco gives its customers prizes for entering the survey. It conducts a draw to pick winners of the sweepstakes. The winner gets a $50 worth of gift card. The lucky winners of the Costco gift cards can spend it by purchasing at any of the Costco warehouses.
The customers have to enter their personal details in the survey to enter the raffle. The details include:
- The first and last names
- House address
- Email address
- Contact details.
Costco Social Media Links
Costco Customer Service
Costco has top-notch customer satisfaction services. They are known for providing convenient personal services. Costco has real-time service providers for its members. The members can contact the customer service numbers to offer feedback or file complaints.
- They can be reached from Monday to Friday, 8 AM to 5 PM.
- They can be reached via their customer service page https://customerservice.costco.com/
- Costco does not provide any email assistance.
People Also Ask On Costco Customer Survey
Is everyone allowed to take a survey at Costco?
Costco members, who purchase something from there, will be eligible to take the survey.
How can I become a Costco member?
Costco has a simple signing-up process. Visit any membership desk at any warehouse and join in person. People can also sign up online or on the phone.
Does Costco home deliveries?
Deliveries are available in select warehouses. The delivery surcharge is $3. Delivery of more than $75 does not have any extra charges.