The first Watch enjoys getting customer feedback. They love to know their strengths and weaknesses. It helps them in fixing the problems faced by the customers. The First Watch survey is a guest satisfaction survey. It enables them to understand the customers better. Their ideas, opinions and queries are valuable.

First Watch Survey

The customers have to answer a bunch of questions about the restaurant. The survey provides an insight into how people like the food, services and treatment of customers. The customers also get a chance to win coupons at the end of the survey.  Moreover, they get to experience better services on their next visit.

About First Watch

First Watch is an American restaurant chain. The restaurant chain’s name is a reference to the first work shift aboard a ship. They are called First Watch Restaurants and are only open from 7:00 AM to 2:30 PM. The restaurant chain serves all its customers a pot of their Project sunrise coffee. Customers are also welcomed to a complimentary newspaper and Wi-Fi.

It was founded in 1983, in Pacific Grove, California, United States. The first-ever restaurant was started by Ken Pendery and John Sullivan. Its headquarters is based in University Park, Florida, United States. Currently, the First watch has about 310 locations spread over 26 states. The company owns 256 restaurants and 54 of them are franchised.

First Watch Menu List and Specials

First Watch prepares its food with exceptionally fresh ingredients prepared every morning.

Cocktails – Brunch cocktails are served that are healthy and tasty.

  • Vodka Kale Tonic
  • Million Dollar Bloody Mary
  • Mimosas
  • Morning Glory
  • Pomegranate Sunrise
  • Cinnamon Toast Cereal Milk

The Healthier Side

  • Avocado Toast
  • Healthy Turkey
  • Power Wrap
  • AM Superfoods bowl
  • Steel Cut Oatmeal
  • Sunrise Granola Bowl


  • BLT Benedict
  • Biscuits and Turkey Sausage Gravy
  • Classic benedict
  • Elevated egg sandwich
  • Farmstand Breakfast tacos
  • Farmhouse Hash etc.

Other options include several types of

  • Waffles
  • Sandwiches
  • Omelettes and Frittatas
  • Quinoa bowls
  • Soups and sides

First Watch Feedback Survey Eligibility

All First Watch customers are welcome to fill the survey. They just have to fulfil certain eligibility criteria. Below we have listed the criteria required:

  • The participant should be a legal resident of the United States.
  • The participant should be 18 years of age or older.
  • They should have purchased the First Watch and kept the receipt.
  • The employees at First watch and their friends, family and relatives are not allowed to participate.

First Watch Customer Survey Rules

The eligible participants of the survey should follow a list of rules provided by the First watch.

  • The First watch receipt should not be older than 3 days.
  • The participant should understand English.
  • They should have a device, like a PC, tablet or phone to fill the survey.
  • They should have a stable internet connection.

How To Participate in First watch Feedback Survey

The First watch survey takes only 5 to 10 minutes of the customers’ time. It is very easy and straightforward to fill. They can follow the below-mentioned steps:

  • Visit the official survey website at
  • Enter the 15 digit code written on the purchase invoice.
  • Click on START to begin the first watch guest feedback survey.
  • The participant will be redirected to the questions.
  • The participant should answer all the questions with honesty.
  • Also, the answers should be based on their true experience of the First watch.
  • They should also provide an overall rating of their visit to the restaurant chain.
  • In the end, provide your contact details.
  • Click on SUBMIT to enter the completed First watch customer satisfaction survey.
  • The participant will get a validation code after submitting the survey.

Questions asked in First Watch Online Survey

The questions asked in the survey are all related to the various aspects of the restaurant. It includes all the departments of service and food. The First Watch customer satisfaction survey contains questions regarding:

  • The quality and service of the serving staff.
  • The behaviour and attitude of the client management personnel.
  • Also, the quality of the food served.
  • The Overall atmosphere and ambience of the restaurant.
  • Did the customer feel the food was worth the money?
  • The overall satisfaction rating of his/her experience at the restaurant.

First Watch Free Food Reward

Rewards are an integral part of any customer satisfaction survey. It motivates the customers to fill the First watch feedback survey. The first watch survey offers its customers a validation code at the end of the survey. It has some offer terms as below:

  • One visit fits only one coupon.
  • The coupon cannot be exchanged for cash.
  • The offer cannot be used on holidays.
  • It cannot be combined with any other offer.
  • The offer is valid for 30 days from the date of the receipt.

First Watch Social Links



First Watch Store Locations

First Watch restaurants have around 300 locations in the US. Customers can visit the official site.

  • Enter your zip code, city or state in the search bar. The website will show the nearest location.
  • Customers can visit the restaurant or even order online.
  • Some of its popular store locations are:

Sugar Land, TX

Austin, TX

Palm harbour, Florida

Phoenix, Arizona

Venice, Florida

Overland Park, KS etc.

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First Watch Customer Service

Customer service is very important for businesses. It helps in providing top-notch services and experience to the customers. The First watch loves getting feedback and questions from their customers. The customers can visit the website or the official First Watch app. The app is available on both android and iOS app stores.

If the website and app are inaccessible, customers can also call (941) 907-9800 to access the customer service department. They can also write to the head offices at:

First Watch Restaurants, Inc.

8027 Cooper Creek Blvd. #103

            University Park,

            FL 34201

Customers can also reach out through their social media on Instagram or Facebook.

People Also Ask On First Watch Guest Survey

What are the opening hours of First Watch Restaurants?

First Watch serves delicious, made-to-order Breakfast, Brunch and Lunch from 7 a.m. to 2:30 p.m. daily. It is closed on Thanksgiving and Christmas Days.

Does First watch have gift cards?

Customers can buy First watch gift cards from their Restaurants, grocery store or their website.

Do I need to purchase the First watch to fill the survey?

The survey needs a 15 digit code. It is mentioned on the purchase invoice.

How many surveys filled with one receipt?

One First watch receipt is enough to let one person be eligible to fill the firstwatchfeedback survey.

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