Arby’s Survey –Arby’s conducts customer satisfaction surveys on a regular basis. A guest satisfaction survey is helpful for businesses in many ways. Arby’s questionnaire helps them in understanding their customer’s needs better. Also, the Arbys Guest Satisfaction Survey a great opportunity for loyal customers to win prizes.
Arbys Guest satisfaction Survey
The point of a customer satisfaction survey is to find out what the customer thinks. Their likes, dislikes and expectations from the restaurant. The survey provides an insight into how people like the food, services and treatment of customers.
Arby’s is an American Fast Food Restaurant chain. It specializes in sandwiches. Arby’s has more than 3,300 restaurant locations worldwide. It is owned by a company called Inspire Brands. Its original name was Arby’s Restaurant Group Inc.
Arby’s was founded in 1964 by Forrest Raffel and Leroy Raffel. Its headquarters are at Sandy Springs in Georgia, United States. An America’s second-largest sandwich restaurant chain. It has locations in six countries other than America: Canada, Turkey, Qatar, Kuwait, Egypt, and South Korea.
Arbys Survey Eligibility
Most customers can take part in Arby’s guest satisfaction survey. However, they have to fully fill some eligibility requirements. The eligibility criteria for filling the survey are:
- The customer should be a legal resident of the United States of America.
- Only customers who are ages 18 or above can fill the survey.
- One receipt of purchase at Arby’s can only get one entry to the survey.
- People who are filling the Arbys Customer Survey should know either English or Spanish in order to read the questionnaire.
- Employees at Arby’s are not allowed to fill the survey to contest.
- The prize winner of the survey cannot transfer the prize to someone else.
Requirements To take Arby’s Guest Survey
The most important rule of participating in the Arbys online survey is to make a purchase at Arby’s. The list of requirements for the survey is provided below:
- The Arby’s receipt of purchase at the restaurant.
- A strong and reliable internet connection.
- A valid email ID of the customer.
- The survey needs the customer to spare 5 to 10 minutes time to fill the survey.
- A device to complete the survey – a laptop, PC, Smartphone, or Tablet.
- Basic knowledge of English or Spanish.
How To Take Arbys Survey Online
To complete the Arby’s guest survey, the customer has to follow a few easy steps.
- Firstly, open the Arby’s guest satisfaction survey website – www.arbys.com/Survey.
- The customer can select either English or Spanish to fill the survey.
- The customer must fill in the following details that redirected to the questions(All these details are mentioned on the purchase receipt):
- The restaurant or store number from where the purchase has been made.
- The date of visit – when the service is provided.
- Time of visit- this is when the receipt is generated.
- The total amount spent at the sandwich outlet.
- The kind of visit, if it was a drive-in, drive-thru, takeout, or delivery.
- Next, the following step is to click on next, to begin taking the survey.
- The customer will be redirected to a page containing the questionnaire.
- The customer should answer all the questions with utmost honesty, based on their true experience at Arby’s.
- After completing all the questions, the customer should provide all their contact details.
- The contact details are used to enter the customer into Arby’s sweepstake.
- After completing everything, the customer can submit their survey.
Arbys Guest Feedback Survey Questions
The questions asked in the Arby’s questionnaire are related to several different aspects of the restaurant. It includes:
- The food served and its quality and taste.
- The quality of service provided at the restaurant.
- The behaviour and the attitude of the staff.
- The overall atmosphere and ambiance of the restaurant.
The customers have to provide answers by rating the questions. We have provided a key for the rating system, below:
- Strongly disagree
- Neither agree nor disagree
- Strongly agree
The kind of questions in the survey shuffled or changed if they review a new menu. However, some questions remain the same, such as:
- The customer’s overall satisfaction with their Arby’s experience.
- If the customer would like to visit Arby’s again and recommend it to a friend.
- If the customer got his/her order correctly.
- And, If they received their money’s worth at the restaurant.
- If the food tasted great.
- If the restaurant was comfortable.
- Also, If the restaurant was clean or not.
- The staff’s treatment towards the customer.
The results of these surveys used by the analytics at Arby’s to gauge the customer’s satisfaction. It used to make the experience even better, if possible. The mentality of the customers and their demographics chalked out for future policies. The company will understand its shortcomings directly from its customers.
Also, go through the surveys below and get gift cards.
TGI Fridays Survey
Church’s Chicken Survey
White Castle Survey
Arbys Feedback Survey Reward $ 1000
After the customers have taken the survey, they become eligible for the Arby’s reward.
The customers who have filled the survey with all their details can enter into a contest. Sweepstakes conducted for the people who have entered. Each person stands to get 10 chances to win $1000. Winners can also get prizes every week worth $1500.
The winner of the contest gets notified by the Arby’s management. They can then collect their prizes.
Arbys Customer Service
Feel free to contact Arbys Customer service. As it helps you out in any issue like commenting, sharing your views, or participating in the survey. One needs to contact them through the contact number attached below.
Arby’s Contact us Number: 1-800-984-8289
Arby’s Social links
- Arbys Franchise
- Careers Page
People Also Ask On Arby’s Survey
Do people need to buy from Arby’s to fill the survey?
A person who wants to fill an Arby’s survey should have a valid receipt. The details on the receipt are required to be redirected to the questionnaire.
What does Arby’s get out of the customer survey?
A customer satisfaction survey is designed to understand the customers’ tastes, likes, and dislikes, opinions, and ideas about the business. It helps the business to grow in a positive direction.
What prize do the customers receive out of filling the survey?
On filling the survey, the customers are eligible to enter a sweepstake conducted by Arby’s. The sweepstake winners get 10 chances to win $1000 daily or the weekly $1500 prize.
How many surveys filled with one receipt?
One Arby’s receipt is enough to let one person be eligible to fill the survey.